Logo

Wall of Love

See what our customers are saying about us

Visit our website
Rated 5 out of 5
Gordon Bell
And honestly, it was the biggest investment we’d made in our business to date, and it has absolutely paid off. I have nothing but good things to say. It’s been fantastic!
Jul 2, 2026
Video transcript: So a few months ago, our little website was ticking along. We'd get a sale once a week, once every couple of weeks. It really wasn't doing much, honestly. We were making more money out of Etsy than we were out of our actual website, which sucked. But it did what it did and we weren't in any great hurry to make anything bigger. It wasn't our primary business, it wasn't our primary thing we were looking after. My name's Gordon, I run backroom gear with my partner. About six months ago, we were basically struggling to keep our website alive. We didn't mind, but we were getting a bit disheartened because it wasn't doing what it was meant to do. I'd seen Paul around the Internet for ages. If you're in these E comm circles, you've probably seen him around, you've probably seen his ad a thousand times. You go, yeah, I see this guy, I don't know who he is, but I keep seeing him. But I've seen him around and I thought I should jump on one of his calls. But they're always on a Wednesday, Wednesdays around 4 o', clock, 5 o' clock in the afternoon, I'm driving, I don't have time to stop and pull over and sit and watch a call. It just wasn't my, wasn't able to happen. So one for one Wednesday afternoon, I just happened to be home, which was very rare, and I thought, what about to lose? So I registered and I jumped on the call. It was pretty cool. Paul and Chris actually took the time to look at my website and look, it's, it's, it's a very niche, very, very, very, very niche website. So, you know, I was surprised they actually took the time to look at it and were quite happy with what, what they said. They actually gave me some practical advice straight away what we should do a couple of little pinpoint pinpoints of what we could actually do straight away to help improve the conversion. We weren't converting, basically, so anything was going to help. After the call, I thought about and thought about it and I went and spoke to Darren, my partner. We went, look, we need to do something. We want this website to actually make some money. We need to actually do something. And a lot of humming and hiring, a lot of humming and hiring and we decided, well, why not? We invested and honestly, it was the biggest investment to date that we've invested in our business and it's paid off. I, I can't say anything other than it's paid off. It has been fantastic. So we installed the converter kit, we paid our $2,000 for our converter kit. We paid, we installed, we got the converter installed. We ju, we were part of one of the cycles where we got weekly calls with Chris to actually go through how to actually build the site and make it better and better and better and better. And it was all good. We launched probably just at the end of the six weeks, probably about seven week mark and that was probably September, October last year to that date we'd had about 30 orders on our website in four years and since then to now, which is in early February, we've had over 220 orders. 170 of those came from after we launched with the converter kit. So it's yes, we had Black Friday, yes, we had Boxing Day sales, yes, we had the Christmas rush, but we had those three years ago over the last four years as well and we got nothing. So it was amazing how much we grew so quickly. The community is fantastic. We do our best to jump on as many calls as we can. We're busy. We, we don't just run our business, we run four other websites for our, for our clients. So we're busy all the time but we still take the time to try and jump on the calls. We try and contribute where we can, but we also try and learn where we can as well. So we'd spend that, yeah, we spend that hour or so every day to actually try and improve ourselves, help improve the community and give back as much as we've taken as we take. So that side of it is fantast but then you get the slack group. Like I've never used like before I had no idea what it was but I sort of knew. I thought I'd look at it and probably won't do much but it's great to have that community that's there that knows, that knows what we do. Like we're all in the same boat. We all, we all, we all run a website whether it's a, you know, whether you're making a thousand dollars a month or a hundred thousand dollars a month or a million dollars a month. We're all running a website or websites and we all have the same problems. They just vary in sizes but we all have the same problems. That's good to be able to go, I don't know how to do something. You chuck in the select group. There's no judgment and somebody gets back to you pretty quickly. It's often Paul, it's often Chris it's often Locky or Philip or Mike or one of the, one of the coaching, one of the coaching crew. If it's not one of those, it's just someone in the community. So you know, it's great just to have that, have that community there to help you when you need something, help when you. And it's also great to be able to give back when somebody asks that question and goes, oh, I don't know how to, I don't know how to do that. Let's just talk you through it. And when we do that is great. We've learned so much over the last six months. So we've actually got to the point where we've actually gone and bought, purchased two more converter kits. These converter kits were for our clients websites. We've helped them grow their businesses tenfold over the last six months and it's been fantastic. It's been fantastic for them, which has been fantastic for us. Means we've still a job to do and you know, I owe all of this back to Paul, Chris and the rest of the coaching team. If you're on the fence about whether you should take the plunge and purchase a converter kit or join the community, just do it. I cannot thank the guys enough. They have been fantastic. It's been great to be part of the community and I'm just looking forward to the next 12 months of watching my website grow, watching other people in the community's websites grow and watching my, my clients websites grow. It's been fantastic. So thank you guys. Thank you so much and yeah, thank you.
Jade
Video transcript: Hi, I'm Jade and I'm the founder of Blossom pelvic Health. In July 2024, I was listening to a podcast where they were talking about E commerce. And honestly, I did not even know what they meant. I literally googled, what is E commerce? That is how I found Shopify. Then I wondered if anyone in Australia actually used Shopify, which led me to the Shopify Australia Facebook group. The first thing I saw there were the free website audits that Paul and the team run every Wednesday night. And honestly, my mind was blown. I'd never considered all of the different components that make up a successful ecommerce website. I did not know anything about conversion rate, customer journey, product pages, trust, positioning, or all the small details that make someone feel confident enough to buy. But the way that Paul explained it just clicked. I watched those audits for a couple of weeks until I started seeing the patterns not only in what Paul was teaching, but in my own online shopping as well. I started noticing what made a website feel trustworthy, what made me hesitate, what made something easy to buy from, what made the store feel clear, confusing or credible. So I decided to see what Shopify actually was. I came across a deal that was $3 for three months. And with absolutely no intention of ever going live, I decided to have a crack and build a store like the ones that Paul was teaching about. My background is pelvic health physiotherapy. So I built my hypothetical store for my patients. Somewhere safe, medically accurate and non intimidating. Somewhere with the noise stripped away and just the quality products I recommend every day. At the end of my Shopify trial, I still had not decided if I was actually going to make the store live. At that time, Chris McLean, who's the head of brand at the ecommerce Circle, was offering free header audits. So I made the store live and asked for one. Chris was incredibly generous with both his time and his feedback. And what really stuck with me was him saying, your store looks really good. You obviously know what you're doing. And I remember thinking, well, if Chris thinks it looks okay, maybe I should just keep it live and I'll see what happens. In month one, we did $1,000 in revenue, and I have no idea where those sales came from. By month five, I hit my first $10,000 month. But at that point, I was spending $30 a day on Google Ads with absolutely no idea what I was doing. No real campaign structure, no understanding of what a good result looked like versus a bad result, no proper strategy behind it. I tried to scale. But honestly, I may as well have just been putting my money in the pokies. For the next few months, I just sat around the $10,000 a month mark. I knew the business had potential, but I did not have the skill set to move it forward. I didn't have the budget to hand it over to a big agency, but I also did not really want to. The joy in building the website had come from learning something completely new, implementing it and then seeing the result. But to be completely honest, there's only so much you can learn from watching free website audits on Facebook. At some point, I needed more structure, more guidance and a deeper understanding of what I was actually doing. So in April 2025, I joined the E Commerce Circle and it has honestly been the single biggest thing that has moved the needle for my store. I'm a busy mum. I have three kids aged 2, 4 and 6 and I still work clinically as a physiotherapist. So I'm really time poor and I never make it to the live calls. But that has not mattered. My routine is really simple. Every night I put my 2 year old to bed and when I do, I listen to a recording. And then over the next couple of days, usually in the evenings when the kids are asleep, I implement what I've learnt. I do not do everything. I pick one or two things to focus on at a time and I do those properly. And over time, that has completely changed the way I understand business. I now understand how all the pieces fit together so much better. SEO, CRO, brand digital marketing strategy and how it all connects. I know what to prioritise. I know what my next move is. And I'm not just guessing anymore. One of the best parts of the E Commerce Circle is the access to the coaches and the experts. They are all specialists in their different fields and they know what is working right now. But they do not just tell you what to do. They give you the tools and the knowledge to understand why it matters, so you can implement it yourself and make better decisions in your own business. For someone like me who values learning and does not have a big team behind me, that has been incredibly valuable. And then there is the community. There are founders in there at every stage. Some are just starting out and some already have incredibly successful brands. I thought that might feel intimidating, but it has been the opposite. It is inspiring. You see other founders kicking goals every day, asking great questions and being generous with what they know and it makes you think if they can do it, maybe I can too. I've learnt so much from the questions that other people ask. Sometimes someone further ahead asks something I would not have even known to ask yet, and it opens up a whole new layer of possibilities. And sometimes someone a little behind me asks a question and I can reflect on how I approach something, see how I could have done it better, and go back and improve it. For me, the greatest gift has been the knowledge. Learning the foundations, learning how to implement, learning how to stop guessing and actually understand what I'm doing. I am so grateful to Paul, Chris and the entire team. They're so generous with their knowledge and without them, I would not have a store at all, let alone one that is making real sales and has the potential to help provide for my family. I value my time with my kids above anything and the E Commerce circle fits around that. It lets me learn in the pockets of time I have. Pick a couple of things to focus on, work on them properly, knock them out, and then move on to the next thing. So if you know your business has potential, but you feel like you're flying blind, I really understand that feeling. I've been there. Having the right guidance, the right knowledge and the right people around you changes everything. It absolutely has for me.
Liz Muzyk avatar
Liz Muzyk
Rated 5 out of 5
Working with eCommerce Circle has been a valuable experience for my business. Their team provided clear guidance & practical support in helping me build my Shopify store, making the process more structured, professional & easier to manage. What I appreciate most about eCommerce Circle is their ability to go beyond basic store setup. They helped me identify useful apps & tools that can support my online growth, improve my store’s functionality & create a better experience for my customers. I would confidently recommend eCommerce Circle to a friend or any business owner who is looking for reliable guidance, professional support & practical solutions to grow their eCommerce business.
Jun 4, 2026
Rated 5 out of 5
Leeha Severns
Founder
Video transcript: Hi, I'm Leah, I'm the founder of Sunza Collective and we're a lifestyle brand based here on the Sunshine coast and we make an everyday cooler backpack that actually looks good and that can use all year round for any occasion. So we launched Sunza in early March and before that we'd been with another coaching group for a fair while. We'd actually put a lot into it but when it came to our launch the I guess when we really needed them, they just weren't there and we walked away feeling lost and honestly really let down when it mattered the most. So I figured that I would just sort it out myself and I jumped into the Shopify Australia Facebook group looking for help and I kept seeing Paul pop up and I guess there was just something about him and I wanted to know more. So I jumped on one of their Wednesday calls and honestly I got so much out of that one call that we joined the E commerce circle pretty much straight away. And yeah, it's been brilliant. Now we get on all the daily calls and we always walk away with something that we can actually implement into the business. We've also moved over to their Shopify converter kit for our website and I think one of the biggest game changers for us was their advice and around recording a video sales letter for our website. And so we did that. We've been running it as an ad and that video is still our best converting ad. Like to this day in terms of our business, the numbers have been mad. We went from one order in March to 24 in April. Revenues up like 21 times from where we started. And last week was our biggest week ever, which is so exciting. And it's not just Paul that's the thing, it's the whole team and it's everyone else in there too. They're all having a go and they all get being an E commerce business owner and it's a fraction of what we were paying before, like under $100 a month. It's a no brainer really. So honestly, if you're doing E commerce and you're not in the E commerce circle, you are missing out. So Paul, to you and Chris and the whole team as well as the wonderful community that you've built, thank you. Truly you have changed everything for us and we are so grateful. Thanks.
Sally Moulder avatar
Sally Moulder
Rated 5 out of 5
What has impressed me most about the eCommerce Circle is the genuine willingness of the team to share their knowledge and support its members. Their expertise is invaluable, but it's their commitment to helping businesses succeed that really stands out. In a short space of time, I've learned so much and gained confidence in areas that previously felt overwhelming. It's an exceptional community and support network, and I would highly recommend it to any eCommerce business owner wanting to grow their business with the guidance of experienced professionals.
Jun 4, 2026
Daniel Nagy avatar
Daniel Nagy
Rated 5 out of 5
Managing an online ecommerce presence can be difficult to say the least. The team behind eCommerce circle with their knowledge and guidance have been great to say the least. Having a group of people, not only the eCommerce team, but other members in the community to bounce questions off has also been extremely valuable! I would certainly recommend anyone join the Circle!
Jun 3, 2026
Shabnam  avatar
Shabnam
Rated 5 out of 5
Paul and his team help me Launch a very professional looking website and have since helped my small business with everything ecommerce related. The advise is very tailored to my business and helps me work on areas where I need to do better. The community is also very helpful and supportive. Overall the experience has been great. Thanks Paul and Team. Highly recommend
Jun 3, 2026
Rated 5 out of 5
Megan
Owner & Maker
Video transcript: Hi, my name is Megs from Blooming Healthy Studio. Just a short testimonial and huge thank you to E Commerce Circle. I have only been in the group for say three or four weeks and it has been a game changer. I've actually tried a few different sort of online things to actually help me boost my Internet sales, but I just really felt that I was just a number and very much got lost and wasn't seeing many results. But due to the way that these guys actually run the incredible E Commerce Circle, had all the support that I actually need. Any questions to be asked and I've probably accomplished more in the last couple of weeks than I have in a very, very long time with my online presence. I've actually not only seen the results from setting my new template website live, I actually have a feeling that this is going to be a game changer for my business. So huge thanks to Paul and the team. If you are sort of thinking about joining, don't sit on it, just do it, take action. And if I can actually make all these things happen, you can too highly recommend it. And again, I am so excited because there will be more results from me. For the first time I actually feel that this is not a waste of money. You don't feel like a number. You're actually part of an incredible community. So thanks guys.
Chris avatar
Chris
Rated 5 out of 5
I recently worked with Insiteful to rebuild the X Supplements website and I’m extremely happy with the result. Emma and Cath brought a high level of expertise to the project from day one. They took the time to understand the brand direction and where I want to position X Supplements moving forward. The finished site feels cleaner, more premium and far better aligned with the long term vision for the business. Every aspect of the rebuild was approached with both technical expertise and customer experience in mind. The new site flows seamlessly from a user perspective, and it’s clear a lot of thought has gone into how customers move through the journey. I’m proud of the final outcome and confident it will support continued growth. I’d happily recommend Insiteful to any brand looking to elevate their online presence with a team that understands both strategy and execution.
Feb 16, 2026
Rated 5 out of 5
Martina Baroncelli
Founder/Designer
Video transcript: Hi, I own a Shopify store and I just want to share my experience with the insightful community. It's been a real game changer for me. So I run a Shopify brand and like most founders, I do everything and so, you know, technical stuff, improve conversion work on the product page, UX marketing, email. What I love about the membership is it covers it all. It's not just how to build a store and that's it, it's actually how to grow one. They have daily group calls which are probably the biggest value for me. And if you get stuck on something, whether it's fixing layout, improving product page and just understanding why something isn't working, isn't converting, it's a sanity check sort of point for me. You can get the help of all the other people there as well. The team is amazing. They don't just give quick surface level advice, but they actually care. They look at your shop seriously and just to explain what to change and talk through strategy, branding, everything from the ground up. It feels like having an expert team on your side without needing to employ five different consultants. It's great to be around the other founders that are building businesses that are much bigger than mine and you learn so much, even just listening to people's questions and how they overcome their challenges. For me, it's been life changing for my brand. You know, sometimes I get stuck for weeks and trying to sort things out and making decisions. It's helped me improve the store. So yeah, if you're serious about growing your Shopify or building a new Shopify and you don't want to do it alone, honestly, the best investment and the best membership I've been part of.
Rod Hyatt avatar
Rod Hyatt
Rated 5 out of 5
I started this Shopify journey in January and was led astray by the overpriced zealous American "experts". I must admit that I got the beginnings of a couple of stores, but they came with a lot of confusion that could only be undone by spending more money and more money and even more money with them. I decided to get off that treadmill and searched for "sensible Australian eCommerce leaders". That's how I found Paul and the workshop that lead me here. These guys are down to f*ing earth, sincere, and just continue to give. I have learned a lot from them in the short time I have been here. Looking forward to much more.
Feb 4, 2026
Dan Layton avatar
Dan Layton
Rated 5 out of 5
Until you join a group like this 'you don't know what you don't know'. I have learnt so much about how to run an ecommerce brand through Ecommerce Circle. They cover all sorts of key topics like Meta Ads, Google Ads, CRO, SEO, Email Marketing...,. the list goes on. Also, once you're a member you have access to not only other members, but a forum to ask questions of the experts. Probably the highlight for me are the daily live calls covering all of the topics above. They are interactive sessions not just sit and listen.
Feb 4, 2026
Bec avatar
Bec
Rated 5 out of 5
I’m still in the early stages, but the very first session was a huge mindset shift for me. It helped me see where my gaps are and what I need to learn to really grow my business. Being able to rewatch sessions in my own time is a massive plus, and the community has been so supportive. As a solo business owner, having tough love, encouragement, and people cheering you on makes a huge difference.
Feb 2, 2026
Christine Brown avatar
Christine Brown
Rated 5 out of 5
I am definitely not a "Joiner". I like to go my own way and work things out for myself, but, and this is a BIG but, the eCommerce Circle is the most amazing community of people to belong to. Paul, Chris and the team are knowledgeable, caring, helpful, completely honest and want each and every business to strive and thrive. Join, get involved, learn and grow - this Circle is incredible. I recommend eCommerce Circle to everyone who wants their Shopify store to transform into a selling machine while having fun on the way!
Feb 2, 2026
Ally avatar
Rated 5 out of 5
I really value how, as business owners, we receive constant, up-to-date insights on what’s happening in the ecommerce world—and, more importantly, how to actually implement these changes in our own businesses. I’ve been part of the Circle for over a year, and ecommerce moves fast. Things change daily, and without this group I’d genuinely miss out on critical updates and strategies, which would put me at a real disadvantage compared to competitors. Before joining, I felt lost and overwhelmed about the next steps to grow my business. Now, I have clarity. I know exactly what needs improvement and how to take action. If I ever get stuck, there are so many ways to get support—asking questions in the Slack group, messaging one of the coaches directly, or jumping into live sessions to ask questions in real time. On top of that, there’s a library of videos and resources that the coaches consistently share. I especially love having access to the session recordings, so I can rewatch them anytime or catch up if I miss something. I would absolutely recommend this group to anyone who feels unsure about how to grow or scale their business. The sessions deliver real value, and the supportive community makes it far better than trying to navigate ecommerce on your own.
Feb 2, 2026
Josh Dolan avatar
Josh Dolan
Rated 5 out of 5
Paul and the team at Insiteful are extremely helpful but also really honest with their site build approach. They tell it how it is and give you honest feedback to cut the fat from underperforming websites and help turn them into high converting sites with proven strategies and tactics. 10/10
Feb 1, 2026
Andrew Baietta avatar
Andrew Baietta
Rated 5 out of 5
Brilliant workshop. Joined the ecommerce circle and have already got great value from the community and the weekly calls. Thanks guys!
Jan 22, 2026
Shabnam  avatar
Shabnam
Rated 5 out of 5
Thanks for this Lachie! Really helpful and beginner level stuff explained for poeple like me
Jan 19, 2026
Donna Gilbertson avatar
Donna Gilbertson
Rated 5 out of 5
Very insightful and learnt some great tips that I can apply to my website. Thanks team!
Dec 10, 2025
Maricar Velasco avatar
Maricar Velasco
Rated 5 out of 5
I learned a lot from this workshop. Ecommerce circle gave great insights that we have never thought at first. Thanks a lot for the great time.
Nov 12, 2025
Jason griggs avatar
Jason griggs
Rated 5 out of 5
Very Informative and actionable workshop! Especially for a free one, lots of actual good information anyone can use
Sep 24, 2025
Christina Savva avatar
Christina Savva
Rated 5 out of 5
Insiteful has truly elevated my new website, www.blanketbabies.com.au to the next level. As a baby boutique store, I was aiming for a more refined and elegant look and they delivered exactly that with ease. The site now feels beautifully finished, sweet, and stylish, while also being incredibly user friendly. I would absolutely recommend Insiteful to anyone looking for expert web design. They made the entire process smooth and stress free. From our very first meeting, they understood my vision and brought it to life with precision and care.
Sep 9, 2025
Nathaniel Hancock avatar
Nathaniel Hancock
Rated 5 out of 5
Really insightful workshop. Learned lot's and can't wait to implement it! Thanks Team!
Aug 13, 2025
Lisa Innis avatar
Lisa Innis
Rated 5 out of 5
Thank you so much, the course is filled with lot's of valuable information. I didn't realise how much I needed to improve my online store until now. I knew I needed to but now I know how. I look forward to implementing what I have learnt. Thanks Paul.
Aug 12, 2025
Stevie Smilas avatar
Stevie Smilas
Rated 5 out of 5
This free workshop was very valuable. I definitely got actionable steps for my store. Thanks so much :)
Jul 30, 2025
Emilie Lee-Kim avatar
Emilie Lee-Kim
Rated 5 out of 5
Thank you for running today’s workshop — I really appreciated how you broke down the key elements of a high-converting store and shared specific examples. As someone who’s still in the early stages and exploring options, it was very eye-opening and felt like a great use of time, without any fluff. The way you explained things with real examples made it much easier to understand. I also feel that the Six-Week Challenge must be just as well-prepared and valuable, based on today’s session. Thank you again for your time and guidance!
Jul 23, 2025
Zena Hosseini avatar
Zena Hosseini
Rated 5 out of 5
Thanks for this very useful session. I got a lot of clarity around what to focus on next in my business. Exactly what I needed. Also felt like I was not alone in this.
Jul 16, 2025
Rated 5 out of 5
Karin Dalton-Smith
Owner
Video transcript: Hello everyone. I have just finished my brand playbook and it's taken me days and days and days and honestly, I took it on like a whole mission. I thought I've got to get this stuff done. So I got through it and it's absolutely amazing. The thought provoking process is unbelievable and I've been in business for a long time and it's really opened up a whole new channel for me as well. So I can't wait now for the next step in this journey. Thanks, guys. It's been absolutely mind blowing information. I can see that. Yes. At times I'm thinking, I can't do this. It's doing my head in. But I'm really glad that I've now got through and completed it. Thanks for everything.
Teigan Borus avatar
Teigan Borus
Founder
Rated 5 out of 5
Absolute goldmine of information! If you want to stay stagnant then don’t get on one of these zooms. If you want to scale, grow and find clarity, even if you haven’t launched yet, highly recommend you get on one or more of these calls!! You’ve got nothing to lose! Fun, friendly and family oriented too. They just GET IT!! They make you feel comfortable and welcome. Just do it.
Jun 25, 2025
Rated 5 out of 5
Great insight into what I have been doing wrong. Very informative, and I recommend it to everyone.
Jun 25, 2025
Jodie Nitschke avatar
Jodie Nitschke
Rated 5 out of 5
Investing in the Store Converter Kit was hands down the best decision I’ve made for my business. The whole process was smooth, fast, and completely stress-free. There’s no way I could’ve built a store this polished on my own, it would’ve taken me months, and even then, I don’t think I would’ve trusted what I built to actually convert. The layout, features, and structure are clearly based on what actually works, which gave me total confidence from the start. The team kept me in the loop with great communication, and the training videos made it easy to take action on my end. Plus, the bonus course content gave me a clear direction I didn’t even know I needed. The real game-changer, though, was being introduced to the eCommerce Circle. It’s such a supportive, no-ego community where I’ve learned so much already and I’ve since joined it because I saw the value straight away. Now I’m getting sales I never expected this early on, and for the first time, I can genuinely see a path to success. I highly recommend it to anyone serious about growing their store the right way. You won’t regret it.
Jun 14, 2025
Ben Thiesfield avatar
Ben Thiesfield
Rated 5 out of 5
The Converter Kit completely changed how we sell on Shopify. The layout draws attention right to where it needs to be. It’s clean, modern, and conversion focused. Our bounce rate dropped and add to carts increased within days. Highly recommend for anyone looking to upgrade without the fluff.
Jun 14, 2025
Christina Savva avatar
Christina Savva
Rated 5 out of 5
The converter kit was beyond my expectations! My website design is absolutely fabulous. I have had so many people give me positive feedback with the design and have said it looks like a fun store to shop at. I personally have enjoyed the transition as it is much simpler than creating and revamping a website on your own with the support along the way. I felt that I didn't need to worry about a lot of things as it was taken care of for me such as speed, layout and little things such as scroll bars for the categories in the header (once the category grew, the scroll bar was available, didn't need extra work on my end to have this feature). Being part of the ecommerce circle has been highly beneficial for me. I have learnt so much through the members experiences which I have applied some of them to my site such as the benefits of the review app and have had insight from members assisting me with issues along with the insiteful team who have been amazing. Any question I would have, the insiteful team are quick to jump onto it and find the answer without leaving me waiting for too long. I would highly recommend the converter kit.
Jun 13, 2025
Anna Mahony avatar
Anna Mahony
Rated 5 out of 5
The best investment I have made in building my website. Started with the generic Dawn Theme (Shopify) and have ended up with a professional website built for conversion. The Store Conversion kit, includes a brand new theme template that has every angle of your website covered. The layout is easy to use and don't need to be too tech savvy to work out. (Plus you are guided along the way). You get great support from the team. Down to every detail of where image placement should be, best converting fonts for your brand/product, and best of all access to the brand playbook. The clarity you gain from really knowing your customer and how to speak to them, is definitely a game changer. You are not running blind anymore. I also recommend joining the eCommerce Circle as that is ongoing support, Meta Ads, SEO, Socials / Marketing, Finance, Google Ads.. the list goes on. The design of my store is professional, easy to use from the customer stand point and the speed and conversion rate have both increased on my site. I am thrilled to have purchased The Store Converter Kit from Insiteful, as these guys really care about the growth of your business, and I have experienced it first hand. Doesn't matter at what level you are at, you will benefit from their expertise. There is nothing like the feeling of growing your business and giving yourself the freedom to actually live. Anna M. Mr Fred x
Jun 13, 2025
Sue Murphy avatar
Sue Murphy
Rated 5 out of 5
The Store Converter Kit has been a great fit for my ecommerce store — flexible, well-designed, and easy to customise. Once I got past the initial learning curve, everything became much more intuitive. My conversion rate has doubled since switching, and site speed is solid. The support team was always available and incredibly prompt whenever I ran into difficulties, which made the whole experience much smoother. One of the standout benefits was the bonus content — the included courses on brand awareness and website strategy were immensely helpful and gave me the clarity I needed before launching. A well-rounded, thoughtful package that’s made a real difference to my store.
Jun 13, 2025
Rated 5 out of 5
Karin Dalton-Smith
Owner
Video transcript: Everyone. My name is Karen and I am the person behind tealeafreader.com and I've got the multi million dollar converter kit and I have to say it is the best bang for buck that you could possibly get for your site. My old site compared to the new site is unbelievable. From 0 to 100 in a bit more than 60 seconds. But I can't recommend this kit high enough so you'd be a fool not to grab it while you can.
Madeline Smith avatar
Madeline Smith
Rated 5 out of 5
Fantastic workshop packed with information and knowledgeable advice. I highly recommend attending if you're passionate about building your ecommerce business.
Jun 11, 2025
Matt S avatar
Matt S
Rated 5 out of 5
Wow what an information packed session. Our biggest takeaways are that we now know that what we created does not convey the right message to the customer. We have vital content missing form our website and the sooner we can move across the better. Keen to continue the conversation with Paul to explore the opportunities available and what we can work within our budget.
May 29, 2025
Jodie Nitschke avatar
Jodie Nitschke
Rated 5 out of 5
Working with the team to build my website has been the best decision I’ve made for my business. I had a vision in mind but couldn’t quite put it into words, yet somehow, they understood exactly what I was after and brought it to life better than I could have imagined. The result is a website that not only looks incredible but is SEO-optimised, built for high conversions, and easy for customers to navigate. As someone new to Shopify, the process was smooth and completely stress-free. Their communication was excellent; always clear, fast to respond, and incredibly supportive every step of the way. They were also genuinely friendly and gave me dedicated one-on-one time whenever I needed it, which has made a huge difference. What really stood out to me was how invested they were. No gimmicks, no talking in circles, just a team that truly wants to see my brand succeed and is willing to go above and beyond to make it happen. I started getting sales within days of launching, and now, for the first time, I can see a clear pathway to real growth. I highly recommend them if you're looking to scale your business.
May 11, 2025
Naomi Beaver avatar
Naomi Beaver
Rated 5 out of 5
We couldn’t be more thrilled with the incredible work Insiteful delivered on our new Zero Pac website. From start to finish, their team displayed exceptional professionalism, creativity, and technical expertise. The new site captures the essence of our brand perfectly—it’s clean, fast, and thoughtfully designed to support both our customers and our mission. A special thanks goes to Cath, whose dedication, attention to detail, and tireless efforts truly brought our vision to life. She went above and beyond to ensure every element was just right, and her support throughout the process made it a pleasure to collaborate. Thank you, Insiteful, for helping us take this exciting step forward with a website we’re truly proud of.
May 7, 2025
Theo Dimitriou avatar
Theo Dimitriou
Rated 5 out of 5
I received genuinely beneficial, tailored feedback on how to improve the convertability of my store. Paul and the team spent a large amount of time giving advice the rest of the market would charge for. I walked away genuinely benefited. More than a "marketing" agency these guys give the feel they genuinely want to see your band grow and provide genuine coaching rather than mere set and forget digital marketing services.
Mar 29, 2025
Raquel Carlos avatar
Raquel Carlos
Rated 5 out of 5
The Live was a great experience to understand how a good website needs to be presented to engage the clientele and sell the product. I enjoy it a lot. Thank you for sharing your knowledge.
Mar 26, 2025
Manuela do Carmo avatar
Manuela do Carmo
Rated 5 out of 5
Paul and team give a thorough analysis of our shopify store and was able to give great feedback and actionable steps to grow the business!
Mar 26, 2025
Casey Reigne avatar
Casey Reigne
Rated 5 out of 5
Prior to the course I’d spent enough time on the periphery of digital businesses to have a half a grasp on branding to get us going, though I knew there was still a canyon between what we had and where we needed to be, the issue was that we'd exhausted our toolkit (and ourselves). I was so stoked to find the course, I had no idea something this high-level would be accessible to us; we’ve gotten way more than we bargained for in the best way. The curriculum is thorough, perceptive, and is designed in such a way that insights about your business, brand, and self compound as you move through each module. Chris' teaching style is approachable and down-to-earth, it's apparent he wants you to not only find value, but apply it with huge success. By the time we got to the end of the Playbook, we had simple, sincere language for aspects of our brand I’d been trying to explain for months but only coming up with word salad and vague hand gestures. It's also given us clarity around the glaring holes we have in what we're offering, which is undeniably useful. Though honestly, I reckon the best part has been that having that context has helped us to appreciate what we’re doing a lot more than we imagined we could - our brand holds a bit more weight now, our mission feels like it has some legs to it. Something that makes the long nights at the laptop a bit more bearable :) Absolutely worth the price of admission, and a resource I will return to periodically to get a clearer picture of how the brand is evolving.
Feb 21, 2025
Jordan Harman avatar
Jordan Harman
Rated 5 out of 5
Bloody good....... going through the playbook with Chris and using his vast experience in the world of branding has given us an immeasurable amount of information to delve into our next marketing strategy.
Feb 10, 2025
Anna Mahony avatar
Anna Mahony
Rated 5 out of 5
Since joining the eCommerce Circle, the knowledge i've gained in every aspect of running my business has been totally invaluable. I know when you run an online business it can be isolating and lonely at times, regardless of the level you are at. However with the 'community', you feel so welcome. You are connected with both fellow business owners and the professionals. You can ask anything about scaling your business and you will be offered a solution very quickly. It's definitely your one stop shop to success. Whether it's your brand story, seo, marketing, website.. the list goes on... there is a pro there at your fingertips. You can join zooms throughout the week and get involved in building the business you deserve. So happy to be here and excited about where I can take my online store. Thank you Paul, Chris, Emma & Shane and all the team in the circle. Anna Mr Fred
Feb 1, 2025
Mazzy avatar
Mazzy
Wag Swag
slack
Rated 5 out of 5
I stumbled across eCommerce circle group and jumped on a couple of calls at first as I know my site needed a lot of work and I didn't know where to start. Paul and his team have been nothing short or remarkable! I've only been a part of the group for about 2 months and I have learnt so much from the team that I am implementing to my ecommerce site. Everyone in the group is so supportive and it really does feel like you are part of a community. This group is the anti-agency Agency, cause they have seen all the crap that's out there and tell it to you straight as to where you need to focus your time, energy and money to grow your business. They really care about people growing and succeeding in their business. I have not come across a better group in my time. I highly recommend Paul and his team at eCommerce Circle!
Jan 31, 2025
Will avatar
slack
Rated 5 out of 5
When I first joined, I was drawn to the comprehensive courses, but I stayed for the incredible mentors and the supportive, family-like community. I had explored countless groups and “coaches” before this, but they all felt pushy, sales-driven. This group was different—everyone, from the mentors to the community of like-minded business owners, is genuinely committed to helping each other grow and succeed. As this was my first foray into e-commerce, I felt pretty overwhelmed at first. But being in such a supportive and knowledgeable group, knowing I had expert guidance at every step, made all the difference. If there was an issue, a challenge, or something broke, I knew there was a team behind me who could help or point me in the right direction. In just 3 months of joining the program, we’ve grown the business 30x—something that would’ve been unthinkable without the full range of support this group offers. From optimizing the store, crafting winning marketing strategies, to understanding the financial backbone of a successful e-commerce business, every piece fell into place thanks to this amazing group. For any e-commerce business owner—whether you’re just starting out or ready to take your business to the next level—I can’t recommend this group highly enough. It’s the best investment you’ll make for yourself and your business.
Jan 31, 2025
Sue Murphy avatar
Sue Murphy
Rated 5 out of 5
This course was incredibly helpful in helping me take a deeper look at my brand. It asked all the right questions, helping me uncover insights about my business I hadn’t fully articulated before. By the end of the workbook, I came away with a much clearer understanding of who we are, what we stand for, and how to communicate that effectively. Highly recommended!
Jan 13, 2025
Will avatar
Rated 5 out of 5
Without a doubt the best Meta Ads course available today. Lachie is such an amazing coach, no fancy words or guru speak, just breaks everything down into very simple easy to follow concise steps from his years of experience and millions of ad spend. In just one month after the course, using everything Lachie taught, we have managed to scale our spending by 30x while increasing our ROAS by a massive 400%. Incredible results, incredible course, incredible coach, I cannot recommend this enough!
Dec 18, 2024
Ivan Muench avatar
Ivan Muench
Rated 5 out of 5
The workshop sessions are amazing. Paul and the team are true experts with an incredible ability to assess websites and provide actionable guidance on how to optimise them. You'll walk away with clear next steps and recommendations for further learning if needed. The discussions are casual and welcoming, making it easy to participate. Whether you're a newbie or running an established store with high turnover, these sessions are valuable no matter where you are in your journey. After the session, I purchased the full set of workshops, including the Brand Communication Playbook and Conversion Rate Blueprint, and I can already see these are essential learning resources for anyone running a Shopify store. Highly recommended.
Oct 3, 2024
Chris Pilmore avatar
Chris Pilmore
Rated 5 out of 5
The team communicated really well and provided heaps of quality insight into potential improvements and guidance about what direction to take things to grow. The guys all sounded very knowledgeable and keen to help!
Aug 28, 2024
Billy McFarlane avatar
Billy McFarlane
CEO at Project Optimal
Rated 5 out of 5
We worked with with the Ecom Circle to help launch our online ecommerce business which is a little different from the teams usual clients, but from website design/build to the calls and support in the Slack channel, we have found the team very supportive and happy to answer any questions! Would definitely recommend if you’re looking to scale your business in the ecommerce space!
Aug 28, 2024
Rated 5 out of 5
After starting my business two years ago, I had managed to bring it to a great place on my own, with occasional help from the Insiteful team. I was then at the point where I wanted to double in size in my third year, although I was beginning to see areas of my business that needed attention to enable sustainable growth for the future. This is why I joined the eCommerce Circle. I have now been a part of the Inner Circle for four months, and it genuinely feels like a family. I know it’s not something I will need forever, but wow, it is exactly what I need right now. Things I have benefited from so far: - Group coaching, where I can observe issues that similar businesses are experiencing and learn from them. - One-on-one calls when needed for specific help or strategic planning. - Culture! The supportive culture within the group is amazingly beneficial for confidence and support. Other business owners are always willing to help if they can, and it’s reciprocated. - Regular check-ins, as they understand every business is at different stages and needs different support/focus. These check-ins allow you to take a step back and plan your next move. Perhaps a better way of putting it is that it allows you to take an educated risk rather than throwing darts at a board and hoping you hit the bullseye. - Access to experts in Finance, Advertising (Google and Meta), Web Design, Email Marketing, SEO—you name it. We still have a long way to go, but at this stage, I’m grateful and ready to expand. One thing I will add: the team will give you every bit of support and information you need, but you have to do the work if you want the results. There is never a silver bullet, but if you are using the right ammunition for the job, you are putting yourself in the best position for success. Thanks, Dale
Aug 19, 2024
Rated 5 out of 5
Thoroughly enjoyed the Shopify Livestream Growth Game Plan session with sincere thank you to Paul, Chris G and Chris C. Very grateful for the unexpected feedback I received for our Shopify Store which we’re on the verge of launching. I asked for brutal and Paul didn’t hold back. I appreciate the no bars held as these guys have years of experience in eCommerce that I welcome and am keen to learn from. Critical feedback that I totally understood the why behind it. I’ve barely slept since as I’ve been busy implementing the suggestions. Highly recommend attending these live sessions, they are GOLD, delivered free by a highly skilled team of amazing people who genuinely care about helping businesses to grow. They have so much on offer and a great community too.. If you’re serious in succeeding with your business you’ve come to the right place.
Aug 12, 2024
Kirsten avatar
Kirsten
Rated 5 out of 5
Really helpful session! Look forward to making the changes to my site.
Jul 3, 2024
Troy Patching  avatar
Troy Patching
Entrepreneur
Rated 5 out of 5
If your sitting on the fence and wondering if you should work with Paul and the team....Let me share my experience with a website review they did with no pressure of sales to buy from them. , Its not sugar coated tells you the way it is , I knew it was going to be bad but was blind sided to all the issues with the site , however just having the team check it over saved me 100k and lots of heartache and gave me reasons to challenge the sellers price and walk away from.all the pain and if you want a website built with strong foundations like a house or rebuilt these are the guys , They will make you money not cost you money talk to the team while you can before they are that booked up you are waiting a long time. Lastly Paul loves to run charity auctions to help disadvantaged organisations often Troy Patching Entrepreneur
Jun 18, 2024
Karin Dalton-Smith avatar
Karin Dalton-Smith
Rated 5 out of 5
Love what these guys do and they have a great no messing around style and not feeding people with just same old, same old garbage. I always walk away with stuff to think about and how to action it. Keep up the great work. Karin Dalton-Smith
Jun 11, 2024
Rated 5 out of 5
Chris Haines
Co-Founder of Toybox Tales
Video transcript: Hey, ecommerce circle team. Just wanted to give you some feedback on the shopify live streams. So the thing I really love about them is really just the watching business owners have those aha moments, you know, Paul and Chris and the other Chris when he's there, just they're really not afraid to ask the hard questions of a business, but in a really respectful kind of way that kind of gets the business owner thinking and just sort of watching them go through their audits of their website and their discussion about their business. It's just a really great session to learn the ways that I do things, that I could do things differently, see the way that other people are doing things that might apply to my business. And just really, it just gives me life, kind of seeing people come away with those sort of aha moments of, you know, this is something. I just haven't thought of it that way before. You know, it's. What's. What's so great about the whole ecommerce circle is just being with people that challenge you in the way that you think or just give you a different perspective. That's what I love about the live as well.
Rated 5 out of 5
Morag Curry
Owner of My Favourite Cousin
Video transcript: Morning to the tech team. I just wanted to jump on to say thank you for all of the insightful little notes and instructions that you're giving every Wednesday. I have jumped on there quite a few times now, week after week, and I've definitely got a better understanding of the website, what I should be doing, what I shouldn't be doing, coming from our background, that my business is a small, handmade business where I sew and I'm very good at doing that and I'm very good at selling my product in person. But trying to get the website and all the tech stuff behind it is just not my 40. So I have invested in the conversion rate, the blueprint conversion rate sheets, which there's 54 points, but they're all broken down, so it'd be quite easy to go through and see what I'm not doing right. I know at some point I'm going to hand the whole lot over to one of you guys to just do it for me. Because while I'm banging my head against the table trying to do some of this stuff, I'm not sewing and that gives me no joy. So I am going to probably hand over that all, but at least that I know when I'm doing it and what I'm listening. One, I'm not the only person in Australia that is struggling with this. In the background of the web stuff, when we've all got our own business and we're either baking or cooking or sewing or selling, we're not tech experts. And it's quite nice to know that there's other people who are much bigger than I am, but they haven't got their ducks all aligned either. So it's quite nice from a confidence point of view, to think that I'm not the only little person that's struggling with this. It's always quite hard to be critiqued about anything, but I think being critiqued about your own stuff is maybe easier to fix. Being critiqued about stuff that you actually don't really know because you don't really know what you're supposed to be doing. So I do jump on it most Wednesdays. I'm finding it extremely useful and just wanted to say thanks heaps, guys. And once I've got all of my ducks in a line, I am going to be handing over quite a lot of it to you. Be saying, just do it for me. But at least I know the background of what I'm doing and I am taking notes as to what I actually want on my website, what I need in my website so that when it is converted that I also know why things are being done the way that they are being done. Anyway, thanks heaps guys. And another tip, get yourself in front of the video and hence I'm sending you this in video form and not in an email. Thanks heaps.
Brett Connell avatar
Brett Connell
Rated 5 out of 5
The eComm circle are my new workmates. eComm as a solo operator can be lonely, but now I have a crew who are as keen as I am to grow their own businesses to great heights. Together and with mentors in every area of expertise, we find new tools, explore existing proven methods, and collaborate to achieve our own goals. Mixed with a bunch of motivation and accountability, the eComm Circle keeps me busy with the things that will definitely grow my business. I’m thankful to have found them and look forward to sharing my success with them.
May 15, 2024
Rated 5 out of 5
Paul Swallow
Co-Founder of Nature's Pantry Supplies
Video transcript: Hi, it's Paul Swallow here. I am the co owner of Nature's pantry supplies and I'd just like to quickly talk about the company we joined last year called Insightful and the community and we join their inner circle and wow, what an experience that was for us. So these guys have completely turned our business around. We've got a wealth of knowledge that if you're a slow burn like I am, you can just take your time to learn. If you're an absolute gun go getter and a hardcore about making some money and learning the most modern business practices, then these are your guys to help you get onto that journey. They're on the cutting edge of it all. They're fresh, they're healthy, they're energetic and they're passionate about what they do, which is all for you or in our case, all for us. So go and see Paul Warren and his team and part of partners and superstars and please check them out. I mean, they've got a range of ranges from down low to right up high. I mean, we went, we went, we went all in with these guys and wow, the wealth is unbelievable. So brand strategies, plans, brand new websites, brand new, brand new everything. There's a wealth. There's a host of community out there to ask questions. Questions. If you want to know anything, there's experts everywhere. It's a fantastic environment. We highly recommend it. Like I said, we're feeling better than ever about a business in general. So check them out, guys, and good luck for the future. Look forward to talking to you all soon. Bye.
Chris & Sarah avatar
Chris & Sarah
Rated 5 out of 5
We joined the eCommerce Circle a few months ago, and in those few months, we've loved how professional the eCommerce Circle has made us. I look after a lot of the backend of what we do—our system, the processes, and much more of the business side. What I've really appreciated about the eCommerce Circle is having what feels like an advisory board that I can bounce ideas off. I can just throw ideas out there, asking, "What do you think of this? Will this work in our business? Have you seen this work before?" It's really changing the way that we can go to market. It's altering how we engage with our customers online, and just having those different opinions and ideas from people with skill sets different from mine has been fantastic. So, for example, email marketing is not our forte, but in this short amount of time, we have brought on someone whose expertise is in email marketing. It's making us look amazing, and it's already bringing in a lot of money consistently, which is awesome, and we love it. Joining the eCommerce Circle really helps you grow your business with people who genuinely care about you and your business. We would highly recommend the eCommerce Circle.
Jan 24, 2024